screwing squinting customers instead of helping them

Companies treat government-mandated disclosures as a bureaucratic cost to be minimized rather than a chance to help their customers. So I get illegible tax form verbiage on Umpqua Bank’s 1099-SA form, printed on the envelope of my form to save a few pennies. What is this useless illegible 2.5-point font size s**t?! At least print a big legible “Read this stuff at the URL xyz on our web site.”

illegible tax disclosure information on the envelope of Umpqua Bank's 1099-SA form

It’s even stupider than it looks (or would look if you could read this 💩), because Umpqua prints the full disclosure info for 11 different 1098, 1099, and 5498 forms on the envelope, even when it only contains one of the forms. Not helpful! I’m surprised some Americans with Disabilities Act-chasing lawyer hasn’t sued their asses.

close-up of illegible tax disclosure information on the envelope of Umpqua Bank's 1099-SA form

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